FAQ - FREQUENTLY ASKED QUESTIONS
What are you interested in?
Product information
Nicotine pouches are small pouches filled with nicotine and other ingredients that provide a smoke-free and tobacco-free way to enjoy nicotine. They are placed between the upper lip and gum, and the nicotine is absorbed through the oral mucosa.
Using nicotine pouches is simple. Take a pouch from the container and place it between your upper lip and gum. Allow the pouch to rest comfortably in that position. The nicotine will be gradually released and absorbed through the oral mucosa.
Yes! They are amazing.
Yes! We are planning to launch a few more flavours in the next 12 months. Our club members get to vote on what flavours we should develop and what the flavour profile should be like.
Simple, we cut out the middleman. We produce our own products and that’s why you get factory-direct prices.
The LUMI Nicotine Pouches is a tobacco-free innovation from Scandinavia. The roots of www.stg-stagingtestc-stagingtest.kinsta.cloud are in Scandinavia, LUMI in fact means snow in Finnish. You can see the Scandinavian inspiration in our philosophy: clean, modern and minimalist design as well as innovation, transparency and high standards in production and development. The LUMI nicotine pouches are produced in Europe. To check exact manufacturing details, please check the labelling of the can.
No, you should not chew or swallow the nicotine pouch. It is designed to be used by placing it between your upper lip and gum. Chewing or swallowing the pouch can result in an unpleasant taste and may affect the nicotine absorption process.
It is generally recommended to avoid eating or drinking while using a nicotine pouch. Consuming food or beverages may affect the taste and release of nicotine from the pouch. However, if you choose to have a drink, it’s best to avoid acidic beverages as they might interfere with the absorption process.
The frequency of nicotine pouch usage can vary depending on individual preferences and tolerance. It is recommended to start with a moderate usage pattern, such as using one pouch every few hours. However, it’s important to find a balance and avoid excessive use to manage your nicotine intake effectively.
To maintain the quality and freshness of nicotine pouches, it is recommended to store them in a cool, dry place, away from direct sunlight. Keeping the pouches in their original packaging and sealing them properly after use can help preserve their flavour and moisture.
You shall always find 20 pouches in the LUMI can.
Purchasing, shipping and payment
No: You can only buy LUMI from www.stg-stagingtestc-stagingtest.kinsta.cloud. We have cut out the middleman, distributors and resellers costs to provide factory fresh products at a fair price.
We accept credit and debit card payments that are processed by our online payment provider PayU S.A. As we use a trustworthy, third party online payment solution, please notice that no of your credit/debit card data is visible or accessible to us.
Yes, we take the security of your payment information seriously. We use industry-standard encryption and follow best practices to ensure that your payment details are protected. Your information is encrypted during transmission and securely processed by a trusted payment provider.
At this time, we do not accept cryptocurrency as a payment method. However, we continuously evaluate new payment options, so please check our website for any updates or changes to our accepted payment methods.
Yes, we strictly enforce age restrictions. You must be of legal smoking age in your jurisdiction to purchase nicotine pouches. By placing an order, you confirm that you meet the legal age requirements. You will also be required to verify your age at the checkout page.
Currently, we do not offer instalment plans or buy now, pay later options. We accept payment in full at the time of purchase. However, we regularly review and update our payment options, so please check our website for any changes in the future.
No, our offer is dedicated to the end customer.
Yes, we do. Shipping is included on all order above 36€.
When a shipment is made you will automatically receive an email with the tracking number.